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Our team

Steve Cowman - Managing Director

Steve established Nationwide Broker Services in 2011.  Steve is primarily responsible for new broker recruitment and scheme development; he is out and about regularly, visiting brokers throughout the UK and Ireland.  His hands-on approach means that he knows the ins and outs of every account within NBS.

Email: steve.cowman@nationwidebroker.co.uk — Linked In

 

Rachel Oldroyd –  Office Manager

Rachel joined NBS in December 2011 as an underwriter, after working within the broker division of the RiskAlliance Group for 3 years previously. She is now the office manager, with a strong focus on new and existing scheme development and implementation.

Email: rachel.oldroyd@nationwidebroker.co.uk

New Business -For all new business and underwriting enquiries, please contact:

  • Robert Hawkes

    Household Underwriter and Broker Development

    Rob brings 6 years of insurance experience to NBS, prior to joining in 2014. Rob’s many responsibilities include looking after our non-standard household products, underwriting and broker development, especially in the south where he is based remotely.

    Email: robert.hawkes@nationwidebroker.co.uk

  • Rita Gray

    Senior Underwriter and Broker Development

    Rita joined NBS back in 2012 as a scheme underwriter. She has over 25 years of insurance experience under her belt, the majority of which were spent within the RiskAlliance Group showing true loyalty. Rita has vast experience of underwriting all classes of commercial insurance.

    Email: rita.gray@nationwidebroker.co.uk

  • Les Bennett

    Senior Underwriter and Broker Development

    Les has worked in the industry since 2009 and is responsible for the underwriting of commercial risks as well as maintaining relationships. He has extensive knowledge on a range of products and prides himself on attention to detail and going above expectations to deliver a high level of service to brokers.

    Email: les.bennett@nationwidebroker.co.uk

  • Laura Smith

    Underwriter and Broker Development

    Laura began her insurance career with NBS in 2017, after graduating university. She concentrates her time within the new business department, underwriting a wide range of commercial risks, but regularly helps out within the renewals team and takes on the majority of training within the company.

    Email: laura.smith@nationwidebroker.co.uk

  • Ashley Goldfinch

    Household Underwriter

    Ashley started working in non-standard household insurance in 2012, joining NBS in 2015.  Ashley is responsible for underwriting new business and renewals and as an underwriter he aims to obtain the best possible cover for the broker.

    Email: ashley.goldfinch@nationwidebroker.co.uk

  • Gary Townson

    Assistant Underwriter & Scheme Development

    Gary has worked at NBS since October 2017 and brings with him a varied background from a range of industries over the last 15 years. Gary splits his time between underwriting commercial risks for the new business team and developing and maintaining SchemeServe.

    Email: gary.townson@nationwidebroker.co.uk

  • Mark Bottomley

    Assistant Underwriter

    Mark began his insurance career with Swinton in 1992 working direct with the public. He joined NBS in February 2018 working within the New Business department dealing with broker enquiries, quotations, risk improvements and other enquiries bringing with him a vast range of knowledge.

    Email: mark.bottomley@nationwidebroker.co.uk

  • Claire Cowling

    Assistant Underwriter

    Claire joined NBS in May 2018 after looking to start a new career where she could challenge herself, having previously worked within the fitness industry for 7 years. She is now primarily involved in the new business team underwriting commercial risks.

    Email: claire.cowling@nationwidebroker.co.uk

Renewals -For all business insurance renewals, please contact:

  • Rachel Wilkinson

    Renewals Manager and Senior Underwriter

    Rachel joined NBS in March 2012 from our sister company RiskAlliance Insurance Brokers Ltd, where she was a Compliance Officer. Rachel is our Renewals Manager and oversees the issuing of renewal terms. She has significant insurance experience being in the industry for over 25 years.

    Email: rachel.wilkinson@nationwidebroker.co.uk

  • Bradley Hardaker

    Underwriter

    Bradley began his insurance career with Swinton in 2010, working as a broker direct with the public. He joined NBS in September 2017 working within the renewals department, bringing with him a vast range of knowledge on all product lines.

    Email: bradley.hardaker@nationwidebroker.co.uk

  • Daniel Cummins

    Underwriter

    Daniel joined the NBS team in 2017, to work within the renewals department. He brought 2 years’ insurance broking experience with him, meaning he appreciates how important the relationships between NBS and the brokers are.

    Email: daniel.cummins@nationwidebroker.co.uk

  • Kirsty Procter

    Assistant Underwriter

    Kirsty joined the NBS team in 2014 and has moved into the renewals department after 4 years heading up administration. Alongside this, Kirsty helps produce management information reports and assists with credit control.

    Email: kirsty.procter@nationwidebroker.co.uk

  • Guy Davies

    Household Assistant Underwriter

    Guy started his insurance career with SAGA in 2010, gaining 5 years insurance experience, before joining the RiskAlliance Group in 2015. In 2017 in moved into NBS, working as an underwriter on the non-standard household account.

    Email: guy.davies@nationwidebroker.co.uk

  • Shewar Akhtar

    Assistant Underwriter

    Shewar joined NBS in May 2018, bringing with her vast insurance knowledge from her previous roles. Her first job within the insurance industry was in 2008 with Santander, in the renewals department. She has also previously worked at Swinton having joined the company in 2012, covering personal lines, dealing direct with both the public and with brokers.

    Email: shewar.akhtar@nationwidebroker.co.uk

  • Bethany Mills

    Assistant Underwriter

    Beth joined NBS in 2018 to develop her career within the insurance industry after previously working as a personal lines claims handler within Direct Line, following her apprenticeship with them as an Underwriter. Beth works within the renewals team, bringing with her experience and knowledge of personal lines underwriting and claims handling.

    Email: bethany.mills@nationwidebroker.co.uk

  • Alfie McCully

    Assistant Underwriter

    Alfie joined NBS in June 2018 after studying at university in Leeds. Although new to the insurance industry, he is keen to learn and develop his role as an underwriter and to do his best for the brokers he deals with.

    Email: alfie.mccully@nationwidebroker.co.uk

Claims -For new claim notifications and updates, please contact:

  • Cheryl Lumsden

    Claims Manager

    Cheryl began her career at NBS within the renewals team in December 2015, bringing 7 years commercial and personal lines experience from RSA and AXA. Cheryl is currently responsible for managing the claims within NBS across all departments.

    Email: cheryl.lumsden@nationwidebroker.co.uk

  • Kim Harrison

    Claims Handler

    Kim joined NBS in February 2018, with a split role between the NBS claims team and non-standard life and travel department. She previously worked for Aviva, spending 4 years within Home Insurance and 7 within the Life Insurance department.

    Email: kim.harrison@nationwidebroker.co.uk